Frequently asked questions

• Where is my shipment?

  You can track your parcel by entering the parcel number on our tracking page or in the search field at the top of the page. Here you can find all the information you need to track your shipment or see when we will deliver your mail.

• What do I do if my shipment has been damaged or delayed and I need to make a complaint?

  If you need to make a complaint, first contact the company that sent the shipment.

• How do I return my product?

  If you want to return your goods, please contact the company that you have ordered the goods from.

• How do I track my parcel?

  You can track your parcel by entering the parcel number on our tracking page or in the search field at the top of the page. Here you can find all the information you need to track your shipment or see when we will deliver your mail.

• I have questions about mail or mailbox parcels, where should I turn?

  Citymail, which manages mail, is no longer a part of Bring. You can now find them on Citymail.se

  If you want to track your mailbox parcel, you can do this here.

• The time I received for my home delivery does not work for me, what do I do?

  Contact us by phone at +468 120 245 40 and we will book a new time.